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团队压缩图
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    一..How do I make a purchase? (Key steps)

    Please follow the key steps below to successfully complete your purchase on jyccar.com.

    1. Find the products you like in our catalog: https://www.jyccar.com

    2. Please submit an inquiry with your details so that we can provide information on the required products or issue an invoice. The invoice will include all payment details, such as terms of purchase, the receiving bank account, payment deadlines, and payment methods.

    3. Please take the invoice to your chosen bank and make the payment as indicated. To secure your purchase, please provide a copy of the wire transfer confirmation within 72 hours of the invoice being issued.

    4. Receive purchase confirmation, shipping details, and other information from the jyccar.com sales representative.

    5. Receipt of the bill of lading and other standard documents upon shipment of the products.

    6. Please arrange to collect the vehicle once it arrives at your local port. The timing of vehicle pickup depends on when payment is made and the final destination. Additionally, at the port, you will need to pay customs clearance fees to your clearance agent and settle any applicable customs duties and taxes with your country’s government. The amount of these charges depends on the vehicle’s specific model, year, engine displacement, and dimensions. We require specific vehicle details to estimate the government fees you will need to pay. We also recommend contacting a local customs clearance agent for detailed information regarding clearance fees and VAT.

    二.What are the rules and regulations for importing vehicles?

    Please contact the relevant government authorities in your country regarding import regulations and procedures, including pre-shipment inspection requirements.
    It is strongly recommended that you research the requirements for vehicle importers in your country or region and understand all associated risks and responsibilities before importing a vehicle.

    三. How many vehicles do you have in stock? How often is the inventory updated?

    We maintain a vast inventory of over 10,000 vehicles, with daily updates regarding new additions and changes to information.

    四.How can I find the right product?

    The right vehicle should match your preferences regarding model, color, and year—and, most importantly, fit your budget.
    The search engine at jyccar.com allows you to search and filter by multiple criteria, making it easier to find the car you want.
    You can also sort the results by factors such as year, engine displacement, and price to facilitate comparison. If you are still unsure which car is best for you, please contact us via WhatsApp at +8615899672147 or email Jack@jyccar.com,and we will recommend the ideal vehicle for you.

    五.Can I apply for a vehicle that isn't listed on your website?

    Certainly! If you cannot find the vehicle you are looking for on our website, please feel free to contact us via the link on the right and let us know the model you desire. Our professional team will do their utmost to find the vehicle that best meets your needs.

    六.How do I send an inquiry?

    To submit an inquiry, please follow these steps:
    1. Locate the vehicle you are interested in.
    2. Click the inquiry button on the right side of the page to start a chat. Please provide a screenshot of the vehicle and your questions; we will then arrange for a specialist to provide an accurate price quote.

  • 如何获取汽车价格及流程
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    七Q: When does the purchase contract become effective?

    A: The contract becomes effective once it has been signed by both parties, following our transmission of the contract and invoice for the product to you.

    八. Q: Who are the parties to the purchase agreement?

    A: The parties to the purchase agreement are you (the buyer) and the seller of the product.

    九. Q: How long will you hold the products for me?

    A: We will reserve the products for you as long as you meet the payment conditions (providing a copy of the T/T payment within 72 hours of the invoice date, and our bank confirming receipt of your payment within 120 hours).

    十.Q: Do the prices on jyccar.com include additional costs such as shipping, warehousing, taxes, or duties?

    A: No, the prices listed on jyccar.com do not include additional costs such as shipping, warehousing, taxes, or customs duties; the prices on our platform refer specifically to the cost of the vehicle itself. In addition, you will need to cover costs for export license documentation, transport from the manufacturer to the port of departure, Chinese customs declaration and documentation, container loading, and ocean freight from the departure port to your destination port. Upon receipt of the vehicle, you are also responsible for paying import duties, taxes, and any other applicable fees required by your country or the port of discharge. We recommend contacting local government authorities or a reputable customs brokerage for further details.

    十一. Q: Can I see the condition of this vehicle?

    A: To help you make an informed purchasing decision, we provide detailed photos for every vehicle in our inventory.

    十二.Q: Can I request additional photos of the products I wish to purchase?

    A: To maintain competitive pricing, we have decided not to offer a service for providing extra photos. While we strive to provide comprehensive imagery for every product, you are welcome to submit a request if you feel the existing photos are insufficient. However, please understand that despite our best efforts, we may not always be able to fulfill every such request.
    Please note that our products are distributed across various locations in China, and taking additional photos would incur significant operational costs. Therefore, to ensure we can offer products at the most competitive prices, we have decided to limit requests for additional photos.

    十三.Q: Do you list the vehicle's year of manufacture?

    A: Yes. If you have successfully purchased the vehicle, we will provide you with the accurate year of manufacture.

  • 压缩图汽车和配件解答
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    十四.Q:Does this vehicle come with an English owner's manual?

    A:No, the vehicles we sell are manufactured in China and have previously been used within the country. Therefore, any manuals provided with the vehicle will be in Chinese. In the case of used vehicles, there may be no accompanying documentation at all.

    十五。Q: Is a spare key provided?

    A.: We do not guarantee that the vehicle comes with a spare key. If a spare key is not found in the glove compartment, it is generally not included. However, if the vehicle does happen to come with a spare key, we will certainly send it to you. If you require an additional spare key, you may request one for an extra fee, subject to a waiting period.

    十六.Q:Can you install audio systems or other components, such as alloy wheels?

    A:Yes, we offer installation services for audio systems and other components (such as alloy wheels). Please let us know your installation requirements before requesting an invoice. Please note that additional installation or modifications may incur extra charges, and the total processing time depends on the complexity of the modifications.

    十七.Q: Can I purchase a right-hand drive (RHD) vehicle on jyccar.com?

    A: Yes, you can; however, RHD vehicles are relatively rare in China and are typically imported from countries like Japan or Thailand. Purchasing an RHD vehicle tends to be expensive and involves a waiting period. Furthermore, we do not recommend buying vehicles that have been converted from left-hand drive to right-hand drive.

    十八.Q: Can I ship car parts along with the vehicle I purchased?

    A: Yes, generally speaking, vehicle parts can be shipped with the car, provided that we declare them accurately to customs (which may incur additional fees). However, not all parts can be shipped this way; each case must be assessed individually.

    十九.Q: Can I cancel my order?

    A: Yes, but if we have already incurred costs by the time you cancel, you will be responsible for those costs.

    二十.Q:What are the cancellation rules?

    A:Cancellation rules vary depending on the stage of the transaction. Please refer to the following cancellation policies:
    1. Before remittance: You may cancel the transaction at any time prior to remitting payment. Please notify us as soon as possible.
    2. After payment: If we have received your payment, a cancellation fee equal to 50% of the invoice amount or $2,000 USD (whichever is higher) will be charged. The remaining balance will be refunded after deducting this fee; any associated bank charges are to be borne by you.
    3. After the shipping schedule is announced: Order cancellations are not accepted, and no refunds will be provided.
    4. Failure to provide accurate and necessary information: If jyccar.com is unable to process export or delivery procedures because the buyer fails to provide accurate and necessary information within 30 days of the payment confirmation date, the transaction will be deemed cancelled by the buyer. The buyer remains liable for payment in accordance with the relevant terms and conditions.

  • 如何联系我们关于车辆出口标准及联系
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    二十一.Q:How do I contact JYC AUTO?

    A:1.You can contact us via any of the methods listed in the “Contact Us” section of the jyccar.com website.
    A:2.Connect with us on social media via TikTok: https://www.tiktok.com/@jieke.china.autom?lang=zh-Hans
    A: 3. Contact us via email: 970150008@qq.com/ jack@jyccar.com
    A: 4. Contact via WhatsApp: +8615899672147 [Jack] / +8613669817517/+86 13509919794
    Company Address: No. 508 Xiangfu Road, Liaobu Town, Dongguan City, Guangdong Province (China (Dongguan) Automobile Export)

    二十二.Q:Could I arrange a visit to see your vehicles in person?

    A:Yes, that is possible. Please let us know when you would like to schedule an appointment, and we will arrange for someone to receive you.

    二十三.Q: In which languages ​​can you conduct business?

    A:English is the primary language for business transactions; however, we also accept communication in other languages. Please feel free to inquire about specific language options if needed.

    二十四.Q: Do you inspect the vehicles before shipping?

    A: All vehicles undergo thorough inspections to ensure there are no discrepancies between the actual specifications and those listed on the specification sheet.
    Please note that some countries may require a pre-export inspection. We recommend contacting the relevant government agency in your country or region to obtain a list of all necessary pre-export inspection requirements. While enforcement of this regulation varies by country, some jurisdictions have begun imposing heavy fines for non-compliance. Therefore, if your local government requires such an inspection, please ensure that this requirement is included in the terms of your purchase.

    二十五.Q:Does China have quality standards for automobile exports?

    A:There are two inspection standards for used vehicles exported from China:
    (WM/T8-2022) “Quality Requirements for the Export of Used Passenger Vehicles.”
    (WM/T9-2022) “Quality Requirements for the Export of Used Commercial Vehicles and Trailers.”

    二十六.Q:Under what circumstances would a car be unable to be exported, even if it meets quality standards?

    A.Vehicles shall not be exported under any of the following circumstances:
    (A) The vehicle meets the criteria for mandatory scrapping (i.e., it is to be scrapped within one year—inclusive—after the expiration of its prescribed service life);
    (B) The vehicle is subject to a mortgage, pledge, or customs supervision;
    (C) The vehicle is under lawful seizure or detention by supervisory agencies, people’s courts, people’s procuratorates, or administrative law enforcement departments;
    (D) The vehicle was obtained through theft, robbery, fraud, or other illegal or criminal means;
    (E) The vehicle and its registration certificate do not match the recorded information;
    (F) The vehicle is a smuggled vehicle or one assembled illegally;
    (G) The vehicle lacks the required statutory certificates and documentation;
    (H) The vehicle fails the inspection;
    (I) There are unresolved traffic safety violations or traffic accidents involving the vehicle;
    (J) The trading and export of the vehicle are prohibited by other laws and regulations.

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    二十七.Q. How do I make a payment?

    A: To purchase products, you will need an invoice from us. Once we have agreed on the purchase terms (e.g., EXW, CIF, FOB) and the price, we will issue an invoice based on those terms. The invoice will include all payment details, such as the purchase terms, our bank account information, and accepted payment methods. If you choose to pay via bank transfer, please take the invoice to your bank to process the payment. Please note that promptly sending us the wire transfer slip (the payment receipt issued by the bank) is crucial for finalizing the purchase.

    二十八.Q: How can I find the bank account details for payment?

    A: The bank account details required for payment are listed on the invoice. If you have not received an invoice, please let us know as soon as possible so that we can issue one for you.

    二十九.Q: What payment methods are accepted?

    A: We accept payment via bank transfer only.
    Please note that we do not accept payment by letter of credit, credit card, or cash.
    All payments must be made in the currency specified on the invoice and within the timeframe stipulated therein.
    The buyer is responsible for all bank charges.
    All payments must be made via bank transfer to ensure that both the buyer and seller have an official written record of the transaction.

    三十.Q: Which currencies do you accept?

    A: We primarily accept payments in US dollars. However, under certain circumstances, we also accept payments in RMB. Please contact us if you wish to transact in a currency other than those mentioned above.

    三十一.Q:What is a TT copy, and where can I get one?

    A:After you submit the funds to the bank for a telegraphic transfer (TT), you will receive a TT slip (or receipt) as proof of the transaction. If your bank cannot issue the TT slip immediately, a deposit slip can serve as temporary proof.

    三十二.Q: Can I pay in installments?

    A: Currently, we only accept 100% payment via telegraphic transfer (TT) prior to shipment.
    You will need to make the full payment through a bank of your choice.
    Once payment has been made, please send us a copy of the transfer receipt so we can initiate the shipping process.

    三十三.Q: What is the payment deadline?

    A:Our payment process consists of two steps: first, providing a copy of the T/T (Telegraphic Transfer) proof of payment within 72 hours of the invoice being issued; and second, ensuring the funds reach our bank account within 120 hours of the invoice being issued. Both steps must be completed on time, as this is crucial for a successful purchase.
    If we do not receive the T/T proof of payment within 72 hours, or if we do not receive bank confirmation of the remittance within 120 hours, the goods in question will be made available to other buyers.

    三十四.Q: How long will it take for my bank wire transfer to reach your account?

    A: Please allow at least three business days for the funds to arrive. While this may cause some inconvenience, it is the standard processing time for interbank transactions. Rest assured that we will process your order immediately upon receipt of the funds.

    三十五.Q: Will you hold the product for me for 48 hours? After I make the payment, it might take a few days for the bank transfer to reach your account.

    A: Yes, if we receive the proof of transfer within the specified timeframe, we will reserve the vehicle for you for a total of 120 hours. Since bank transfers can take a few days to reach our account, we recommend making the payment as soon as you receive the invoice.

    三十六.Q: What happens if I cannot make the payment on time?

    A: If we do not receive a copy of the wire transfer within 72 hours, or a bank receipt within 120 hours, the product will be made available for purchase by others.
    If the funds reach our bank after the deadline, the following scenarios may occur:
    A. If the product is still in stock (unsold and unreserved), we will accept your payment, send you a “Payment Confirmation,” and initiate the shipping process to the designated port.
    B. If the product has already been reserved or sold, you have the following options:
    B-1: If the product has been reserved, you can wait for its status to change to “In Stock” or “Sold.”
    B-2: If the product has been sold, you may choose a similar available product and use the funds you have already paid to purchase it. In this case, we can expedite the shipping process to ensure you receive the vehicle sooner.
    B-3: If no suitable alternative is found, you may request a refund from your bank, though you will be responsible for the bank transfer fees. In this instance, we will charge a processing fee of $150.

    三十七.Q: I sent the payment to the wrong account (not as an invoice payment); what should I do?

    A: We sincerely apologize for the inconvenience. Unfortunately, we are unable to assist you directly with this matter at this time. We recommend contacting the recipient and asking them to transfer the funds to our account. Once we receive the payment, we will immediately arrange for the delivery of your purchased items. Please feel free to contact us if you need any assistance or have further questions.

    三十八Q: Who is responsible for paying bank transfer fees?

    A: The buyer is responsible for all bank fees. Please be sure to confirm these charges with your bank before signing the final purchase agreement with our staff.